Orders made after Dec 2 will likely not make it in time for Christmas, please plan ahead.
Average delivery times are currently about 14-17 days for delivery in the United States. Average delivery times are about 16-22 days delivery to Spain, Mexico, Chile and other countries.
Once the order is placed, Processing takes 1 to 3 business days, then the item is Shipped the following day.
Once your order is shipped, you will receive an email notification and with tracking information. This tracking information sometimes takes 5-10 business days to update.
Taking into account the current global health crisis situation regarding COVID19, there is a possibility that shipments may take a little longer to reach their final delivery destination. Please be patient and know that our shipping logistics team is working daily to provide you with the best possible delivery service.
(Delays or additional charges may arise for reasons beyond our control, we appreciate your understanding and willingness to work with us to find resolution)
Once the purchase process is completed, the customer will receive a confirmation of the purchase by e-mail. It is essential that during the purchase process the user indicates a valid email address. If in 24 hours from the completion of the order you do not receive the confirmation, please contact GRANDE MERAL, SL through the email address INFO@WILDLIFECAPS.COM.